Proven question sets for customer feedback, NPS, employee engagement, events and research. Preview every question, then make it yours.
Measure how satisfied customers are with a purchase, a support interaction or your product overall.
Best for: Post-purchase and post-support follow-ups · 6 questions · ~2 min
Rating scale
1. Overall, how satisfied are you with your experience?
Single choice
2. What was the main reason for your visit?
Yes / No
3. Did you find what you were looking for?
The classic two-question NPS survey: the 0–10 recommendation question plus a follow-up asking why.
Best for: Measuring customer loyalty over time · 3 questions · ~1 min
NPS
1. How likely are you to recommend us to a friend or colleague?
Long text
2. What is the main reason for your score?
Yes / No
3. May we contact you about your answer?
Understand how engaged, supported and motivated your team feels, with an eNPS question built in.
Best for: Quarterly or twice-yearly team pulse checks · 6 questions · ~5 min
NPS
1. How likely are you to recommend this company as a place to work?
Rating scale
2. I have the tools and resources I need to do my job well.
Rating scale
3. My manager gives me useful feedback.
Collect registrations for meetups, webinars, workshops and conferences, then share the form with a QR code.
Best for: Meetups, webinars, workshops, conferences · 6 questions · ~2 min
Short text
1. Full name
2. Email address
Phone
3. Phone number (optional)
A short, friendly feedback form to collect bug reports, ideas and opinions from users.
Best for: Website footers, in-app feedback links, beta programs · 4 questions · ~1 min
Single choice
1. What kind of feedback do you have?
Long text
2. Tell us more
Rating scale
3. How would you rate your experience so far?
Validate a product idea or understand a target audience: demographics, habits, needs and willingness to pay.
Best for: Product discovery and audience research · 5 questions · ~4 min
Dropdown
1. What is your age range?
Single choice
2. How often do you buy products like this?
Multiple choice
3. Which features matter most to you?
Start with the decision you need to make. To track loyalty over time, use an NPS survey. To check how a single interaction went, use a customer satisfaction (CSAT) survey. To understand your team, run an employee engagement survey with an eNPS question. Collecting sign-ups? Use the event registration form and share it with a QR code.
Need to know how many responses are enough? Use the sample size calculator. Already have NPS answers? Score them with the NPS calculator.
Yes. Every template on this page is free to read and copy. From launch day (October 20, 2026) you can start a form from these question sets in the editor.
Yes. A template is only a starting point. Change the wording, add or remove steps, switch question types, mark questions as required and choose a theme.
Use the NPS survey template to measure loyalty over time, and the customer satisfaction (CSAT) template right after a purchase or support interaction.
As short as possible. Most templates here take 1–5 minutes. Every additional question increases drop-off, which you can track with Florm’s partial responses and analytics.
Florm launches on October 20, 2026. The free Early plan will be available from day one.